Common Questions Answered

Here are some common questions that we receive from our wonderful customers!

Q - How do I know if my order has been shipped?

All orders are processed the next business day. Once your order has been processed and shipped, you will receive a tracking number as well as the website link for the shipping company, where you can track your order.

Q - How do I make sure I get the sizing of a product right?

If you are unsure of which size would best fit you for any of our products, don't worry we are here to help :-) Before you make your purchase, you can either ask us through Live Chat or you can email us at:

Q - How long do I have to return my product and get a refund?

We are sure that you will love your new product, but if for some reason you would like to return it, then we would be happy to arrange this for you, with no questions asked, all you have to do is to make sure the product is in perfect condition and email us at:

Q - Can I get discounts for bulk orders?

Yes :-) just contact us and let us know which product you are interested in and the quantity you would like, and we will provide you with a customized discount rate and will email you the discount code which you can then enter during the checkout process. 

Q - How do I register my product?

You can register your product by clicking on the link below and entering in your details. It is quick & simple :-)